Purchased I didnt make

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Purchased I didnt make

Hey,

I received an email from Apple, stating that there were purchased executed from App store with my Apple ID.

I need to understand how come that anyone could use my Apple ID for a purchase, i believe that it is secured. Also i want to stop that purchase. I didnt execute and I dont want to be debited from my account. I try to contact someone, but there is nobody to support. It is poor service.

The details of the purchased

Posted on Jun 30, 2020 5:59 PM

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Answer 1

stedman1

Level 10

264,406 points

Jun 30, 2020 6:02 PM in response to FedeMorales555

Apple does not include document, or PDF files to download.
Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
Apple would not have such horrible spelling or grammar.
Apple would not send a message to “Undisclosed Recipients”.

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

If you provided your Apple ID and password at the bogus site, change your password immediately.

https://support.apple.com/en-us/HT201355

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Purchased I didnt make

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