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my airpods wont stay down in case

I recently dropped my right AirPod on the ground and it bust open exposing the guts. I was able to snap back into place and I get sound out of it but it won’t stay down in resting position when charging case is open. Anyone experience this? Could something have dropped out? Any fixes?

Posted on Jun 30, 2020 7:21 PM

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Question marked as Top-ranking reply

Posted on Jun 30, 2020 8:01 PM

Hello,


You will need to call Apple for a replacement.


Contact AppleCare

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my airpods wont stay down in case

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