Passcode screen won't accept for tapping on my watch series 3

Hi there,

I got a new Apple watch series 3 the day before yesterday and worked OK till today.

But watch has been locked.

I could change a face from clock to passcode face but it won't accept tapping so I could not unlock my watch.

How can I unlock my watch?

Regards


Apple Watch Series 3, watchOS 6

Posted on Jun 30, 2020 11:58 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 1, 2020 12:08 AM

Try a hard reset. -

Press & hold the Side Button and the Digital Crown together until the  appears, then release.



ASC - Late 2012 Mac mini, macOS 10.15.5; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.5.1; iPhone 8+, iOS 13.5.1; TV 4th Gen, tvOS 13.4.6;  HomePods, audioOS 13.4.6 and Airport Express w/ Airplay 2

2 replies
Question marked as Top-ranking reply

Jul 1, 2020 12:08 AM in response to TX650A750

Try a hard reset. -

Press & hold the Side Button and the Digital Crown together until the  appears, then release.



ASC - Late 2012 Mac mini, macOS 10.15.5; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.5.1; iPhone 8+, iOS 13.5.1; TV 4th Gen, tvOS 13.4.6;  HomePods, audioOS 13.4.6 and Airport Express w/ Airplay 2

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Passcode screen won't accept for tapping on my watch series 3

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.