My iphone can't update ios 13.5.1. I don't know why

My iphone can't update ios 13.5.1. I don't know why

Posted on Jul 1, 2020 1:12 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 1, 2020 1:21 AM

Go into Setting > General > Software Update --follow any on screen instructions

Here is a support article with more info: https://support.apple.com/en-us/HT204204


Make sure you are connected to a Wifi network, the download won't star on just a cellular signal.

Also please be sure to make a full backup of your phone before starting any updates.

1 reply
Question marked as Top-ranking reply

Jul 1, 2020 1:21 AM in response to ngocdau1609

Go into Setting > General > Software Update --follow any on screen instructions

Here is a support article with more info: https://support.apple.com/en-us/HT204204


Make sure you are connected to a Wifi network, the download won't star on just a cellular signal.

Also please be sure to make a full backup of your phone before starting any updates.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iphone can't update ios 13.5.1. I don't know why

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.