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User profile for user: tawnybause
tawnybause Author
User level: Level 1
4 points

Disabled account

Hi I am unable to download any apps it says my account is disabled. I've been trying to call but cannot get ahold of anyone. How do I correct this situation?


MacBook Air 13″, macOS 10.15

Posted on Jul 1, 2020 4:48 PM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,135 points

Posted on Jul 1, 2020 5:18 PM

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support. See the Apple Support articles below for contact information. These links may be different than the ones you have tried.


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



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User profile for user: Eric Root
Eric Root
User level: Level 10
684,135 points

Jul 1, 2020 5:18 PM in response to tawnybause

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support. See the Apple Support articles below for contact information. These links may be different than the ones you have tried.


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



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Disabled account

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