Error 1035.
I cannot set my custom voicemail or visual voicemail on my iPhone 6+. When I follow the steps I get the error message com.apple.mobilephone error 1035. From there it gets worse.
iPhone 6 Plus, iOS 12
Question marked as
User profile for user:
MichelleT18
User level:
Community Specialist
Greetings Mollyandbuddy,
Thanks for visiting the Apple Support Communities! It seems you're unable to set up Visual Voicemail on your iPhone.
Check out the troubleshooting suggestions in the following support article: Set up Visual Voicemail on your iPhone - Apple Support
"Get help with Visual Voicemail
If you can't set up Visual Voicemail, contact your carrier to make sure that your plan supports the feature.
If you need help, try these steps. Check your Visual Voicemail after each step:
- Make sure that you have the latest version of iOS.
- Check for a carrier-bundle update: Go to Settings > General > About. If an update is available, a message will ask you to update.
- To check your cellular network connection, try to call someone.
- Make sure that you set up your voicemail. To check, dial your own phone number from your iPhone and leave yourself a message.
- Call your iPhone from another phone and try to leave yourself a voicemail.
- Go to the keypad and press and hold on the 1, or press the Call Voicemail button. This dials voicemail. Check if you have any missed messages.
- On the Voicemail screen, tap Greeting. Then change your greeting to either custom or default.
- If you have more than one cellular plan on your iPhone, try switching to the other plan. Call the first number and try to leave a message.
- Go to Settings > General > Reset and tap Reset Network Settings.
- If you still need help, contact your carrier."
Kind regards.