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My iPhone XR screen just blacked out

hello so my iphone xr screen is just blacked out , i was able to hear the calls msg and alerts but it’s just a black screen what do i specifically have to get fixed?


[Re-Titled by Moderator]

Posted on Jul 1, 2020 9:46 PM

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Question marked as Top-ranking reply

Posted on Jul 2, 2020 2:07 AM

If it is a temporary glitch, you can try to perform a "Forced" restart of your XR, using these instructions:--> Force restart iPhone – Apple Support

If your screen still remains black, then it could be a screen failure, but we, just users like you, can not diagnose that kind of problem remotely.

Contact Apple Support (they have tools to run remote diagnostics) using this link:--> Get Support

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Jul 2, 2020 2:07 AM in response to chiefizo

If it is a temporary glitch, you can try to perform a "Forced" restart of your XR, using these instructions:--> Force restart iPhone – Apple Support

If your screen still remains black, then it could be a screen failure, but we, just users like you, can not diagnose that kind of problem remotely.

Contact Apple Support (they have tools to run remote diagnostics) using this link:--> Get Support

Regards

Giulio

My iPhone XR screen just blacked out

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