not enough storage to transfer old phone to new one even though it says i have enough storage

when i try and transfer all my things from my iphone 7 to my brand new 11 it goes through the entire process then says this. how do i upgrade storage

see image below

iPhone 11

Posted on Jul 2, 2020 12:24 PM

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Posted on Jul 2, 2020 12:28 PM

kaisano wrote:

how do i upgrade storage

That is not possible. If your new iPhone is less than 14 days old and you purchased it directly from Apple, you may exchange it for a model with additional storage (which will, of course, cost extra).


Otherwise, be selective about what you load into the iPhone. Always leave an absolute minimum of 10% of the iPhone’s storage free.

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Question marked as Top-ranking reply

Jul 2, 2020 12:28 PM in response to kaisano

kaisano wrote:

how do i upgrade storage

That is not possible. If your new iPhone is less than 14 days old and you purchased it directly from Apple, you may exchange it for a model with additional storage (which will, of course, cost extra).


Otherwise, be selective about what you load into the iPhone. Always leave an absolute minimum of 10% of the iPhone’s storage free.

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not enough storage to transfer old phone to new one even though it says i have enough storage

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