You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i lost my number help

Hi, i lost my number sim card and i cant connect to my phone number

and I want to deactivate my two-step verification of my account.

iPhone 6s

Posted on Jul 2, 2020 3:07 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 2, 2020 5:50 PM

2 Step Verification or 2 Factor Authentication?


2 Step Verification 


How do I turn off two-step verification?


Sign in to your Apple ID account page.     


In the Security section, Click Edit.


Click Turn Off two-step verification.


Create new security questions and verify your date of birth.


You'll get an email confirming that two-step verification for your Apple ID is off.



Apple ID - Two Step Verifications FAQ.    


2 Factor Authentication 


From the article below. If it has been on longer than 2 weeks, you can't turn it off. 


Can I turn off two-factor authentication after I’ve turned it on?


If you already use two-factor authentication, you can no longer turn it off. Certain features in the latest versions of iOS and macOS require this extra level of security, which is designed to protect your information. If you recently updated your account, however, you can unenroll for a period of two weeks. Just open your enrollment confirmation email and click the link to return to your previous security settings. Keep in mind, this makes your account less secure and means that you can't use features that require a higher level of security.


Apple ID -Two-factor authentication.       



1 reply
Question marked as Top-ranking reply

Jul 2, 2020 5:50 PM in response to abdolghani

2 Step Verification or 2 Factor Authentication?


2 Step Verification 


How do I turn off two-step verification?


Sign in to your Apple ID account page.     


In the Security section, Click Edit.


Click Turn Off two-step verification.


Create new security questions and verify your date of birth.


You'll get an email confirming that two-step verification for your Apple ID is off.



Apple ID - Two Step Verifications FAQ.    


2 Factor Authentication 


From the article below. If it has been on longer than 2 weeks, you can't turn it off. 


Can I turn off two-factor authentication after I’ve turned it on?


If you already use two-factor authentication, you can no longer turn it off. Certain features in the latest versions of iOS and macOS require this extra level of security, which is designed to protect your information. If you recently updated your account, however, you can unenroll for a period of two weeks. Just open your enrollment confirmation email and click the link to return to your previous security settings. Keep in mind, this makes your account less secure and means that you can't use features that require a higher level of security.


Apple ID -Two-factor authentication.       



i lost my number help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.