Airpod problems when connected to HP Elitebook

Hello, I just got the gen 2 airpods. The airpods work with my phone and ipad. The problem is with my Windows 10 laptop. I've paired my airpods to HP Elitebook. In using Skype for Business or Microsoft Teams meetings. People can hear me speak but I cannot hear them. I have checked Control Pannel, device settings etc. My tech person looked at my desktop and says everything is set up properly. I have re-connected, re-started etc.

Has anyone encountered this and fixed it?

Thanks