iOS Reminders Shared List Notifications only on one device

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Level 1

4 points

Hi, my wife and I use the reminders app to remind each other of...well, stuff.

For that purpose we have a shared list and all it’s entries have a due date.

On the due date my phone gives me a notification. But my wife’s phone does not.

Both iPhone 10, newest update. Any ideas?

iPhone XR

Posted on Jul 3, 2020 2:15 PM

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Answer 1

Community Specialist

Thanks for reaching out to the Apple Support Communities, critchm!

It sounds like you have an issue with your wife not seeing notifications for your shared reminders on her device. Check out this article to Use notifications on your iPhone, iPad, and iPod touch. Specifically:

"If you don't see notifications for a specific app

To get notifications, connect to a Wi-Fi or cellular network. If you still don't get notifications for a specific app, try these steps:

Make sure that the app supports notifications. Go to Settings > Notifications, select the app, and make sure that Allow Notifications is on.
If you have notifications turned on for an app but you're not receiving alerts, you might not have Banners selected. Go to Settings > Notifications, select the app, then select Banners.
Make sure that you’re signed in to your Apple ID.
Make sure that Do Not Disturb is off.
If you’ve recently installed an app or restored from a backup, open the app to start getting notifications."

Let us know the results and have a super day!

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