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i can't make calls or receive them so i can't call apple support for help. what do i do?

I can't make calls, receive calls nor turn my phone off to restart it so what do I do?


iPhone XS Max

Posted on Jul 3, 2020 4:19 PM

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Question marked as Top-ranking reply

Posted on Jul 3, 2020 4:25 PM

To turn your phone off, hold the SIDE button and VOLUME UP button at the same time until Slide to Power Off appears.


If that doesn’t work perform a forced restart as follows:

  • Press and quickly release VOLUME UP
  • Press and quickly release VOLUME DOWN
  • Hold the SIDE button until an Apple logo appears
1 reply
Question marked as Top-ranking reply

Jul 3, 2020 4:25 PM in response to Lety55

To turn your phone off, hold the SIDE button and VOLUME UP button at the same time until Slide to Power Off appears.


If that doesn’t work perform a forced restart as follows:

  • Press and quickly release VOLUME UP
  • Press and quickly release VOLUME DOWN
  • Hold the SIDE button until an Apple logo appears

i can't make calls or receive them so i can't call apple support for help. what do i do?

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