i can't make calls or receive them so i can't call apple support for help. what do i do?

I can't make calls, receive calls nor turn my phone off to restart it so what do I do?


iPhone XS Max

Posted on Jul 3, 2020 4:19 PM

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Question marked as Top-ranking reply

Posted on Jul 3, 2020 4:25 PM

To turn your phone off, hold the SIDE button and VOLUME UP button at the same time until Slide to Power Off appears.


If that doesn’t work perform a forced restart as follows:

  • Press and quickly release VOLUME UP
  • Press and quickly release VOLUME DOWN
  • Hold the SIDE button until an Apple logo appears
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i can't make calls or receive them so i can't call apple support for help. what do i do?

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