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Level 1

4 points

i can't make calls or receive them so i can't call apple support for help. what do i do?

I can't make calls, receive calls nor turn my phone off to restart it so what do I do?

iPhone XS Max

Posted on Jul 3, 2020 4:19 PM

Top-ranking reply

Level 10

215,524 points

Posted on Jul 3, 2020 4:25 PM

To turn your phone off, hold the SIDE button and VOLUME UP button at the same time until Slide to Power Off appears.

If that doesn’t work perform a forced restart as follows:

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