There is no option for Cancel Subscription.

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Level 1

4 points

There is no option for Cancel Subscription.

Hi

If I didn't check my credit card balance, I probably didn't notice that a subscription fee was charged last month.

After reviewing my purchase list, I caught QR Scanner Pro charged the cost.

To cancel the subscription, I opened iTune to edit options and found there is no option for cancelling subscription, but just there are renewal options only. Please see screen capture below.

If I am poor at finding the cancellation button, please enlighten me where it is.

Thanks.

Max

iPhone 7, iOS 13

Posted on Jul 4, 2020 9:08 PM

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Answer 1

Top-ranking reply

Jamesd49

Level 7

23,257 points

Jul 5, 2020 12:13 AM in response to 55Max

You are not speaking to Apple, this is a user to user community.

We are unable to help with refunds, account issues or purchases

Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support

Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support

Or Contact Apple Support - Contact - Official Apple Support

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There is no option for Cancel Subscription.

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