Apple Event: May 7th at 7 am PT
My friends daughter lost/stolen her iPhone 11 sometime last night. She has forgotten her password to Apple ID which requires a two step authentication (code sent to her mobile). Is there a way to reset her password without a code being sent to her phone. She then can possibly use find my iPhone on another iPhone to see if they can locate her phone.
iPhone 11
She needs to have turned on Find My iPhone. See the steps in the first link below especially, but don't ignore the second.
If your iPhone, iPad, or iPod touch is lost or stolen https://support.apple.com/en-us/HT201472
Use Lost Mode in Find My iPhone on iCloud.com https://support.apple.com/guide/icloud/use-lost-mode-mmfc0f0165/icloud
She needs to have turned on Find My iPhone. See the steps in the first link below especially, but don't ignore the second.
If your iPhone, iPad, or iPod touch is lost or stolen https://support.apple.com/en-us/HT201472
Use Lost Mode in Find My iPhone on iCloud.com https://support.apple.com/guide/icloud/use-lost-mode-mmfc0f0165/icloud
See if anything here helps. If necessary, she can use account recovery as explained in the link at bottom of the article.
Verification code - how to get one and sign in with two-factor authentication.
Lost iPhone 11
