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Screen problem

I bought new macbook air few days ago and then When I'm using it. It was suddenly screen switch off but it had still working. My mac nothing show me but still working, I cannot see nothing

Please help me!!!!

MacBook Air 13″, macOS 10.15

Posted on Jul 5, 2020 5:17 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 5, 2020 8:25 AM

Hi,

You'd better contact Apple support or make Genius Bar reservation or take your MacBook Air to Apple Authorized Service Provider to be examined it.

Also you can return and refund it.

https://support.apple.com/contact

https://www.apple.com/retail/geniusbar/

https://locate.apple.com/findlocations

https://www.apple.com/shop/help/returns_refund


1 reply
Question marked as Top-ranking reply

Jul 5, 2020 8:25 AM in response to Xumoyun

Hi,

You'd better contact Apple support or make Genius Bar reservation or take your MacBook Air to Apple Authorized Service Provider to be examined it.

Also you can return and refund it.

https://support.apple.com/contact

https://www.apple.com/retail/geniusbar/

https://locate.apple.com/findlocations

https://www.apple.com/shop/help/returns_refund


Screen problem

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