support@apple.com Is that a genuine email

Some general information.

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers . 

The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams.   

Identifying legitimate emails from the iTunes Store.     

Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. Make sure you send it as an attachment to a new email. If you just forward it, it will probably be rejected. You won’t receive a response.

reportphishing@apple.com

lawrencefromipswich:

“support@apple.com Is that a genuine email: I have had an email from: support@apple.com Is that a genuine email address from apple?“

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Confirming this:

The eMail address, itself, is an official email of Apple, though any address can be spoofed.

Consider Contacting Apple:

So, contact Apple, and find out if you need to contact them about something.

Contacting Apple Support:

• Contact Us - Choose Locations
• U.S.A.: (800)MY-APPLE
• Ask to speak with an Apple Rep regarding account security
• Proceed from there as necessary