FaceTime rings through on do not disturb

Hello

my DND settings are set to ‘Always’ and ‘Allow Calls From > No One’ and FaceTime keeps ringing through. I have it set to allow repeated calls but that doesn’t seem to apply as it will ring through the first time someone tries.



iPhone 8 Plus

Posted on Jul 5, 2020 9:50 AM

Reply
1 reply

Jul 9, 2020 6:16 AM in response to Colohio

Hello Colohio,


We see that FaceTime calls are still coming through even with Do Not Disturb enabled on your iPhone. We certainly understand your concern, and we'd be happy to look into this with you.


We were able to test this and discovered that audio FaceTime calls do not come through when Do Not Disturb is enabled. However, when trying a video FaceTime call, the call was able to come through. It appears that the audio calls act like the Phone app, which does not allow calls when Do No Disturb is enabled, but when using video the calls still come through.


If you'd like to send feedback to Apple regarding this, you can use the link below.


Product Feedback


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FaceTime rings through on do not disturb

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