How can iCloud be accessed by if Apple ID and password are forgotten

Need to delete phone from account

iPhone XR

Posted on Jul 5, 2020 2:05 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 5, 2020 2:07 PM

You'll have to recover the Apple ID and password first.


See: If you forgot your Apple ID  https://support.apple.com/en-us/HT201354 and

 

 If you forgot your Apple ID password https://support.apple.com/en-us/HT201487

 

You also can use Having trouble signing in/iForgot https://iforgot.apple.com/password/verify/appleid 

 

And you will need to see If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485

 

Before trying to answer your security questions is very important that you think about your questions, including your birth date, and their answers carefully and try to recall all details you can. If you don't answer them correctly enough, then you easily can lose control of your account.


Note that If you're using two-factor authentication and can’t recover your password, you usually will need to enter account recovery. See Recover your Apple ID when you can’t reset your password  https://support.apple.com/en-us/HT204921.


1 reply
Question marked as Top-ranking reply

Jul 5, 2020 2:07 PM in response to Pancakes-7

You'll have to recover the Apple ID and password first.


See: If you forgot your Apple ID  https://support.apple.com/en-us/HT201354 and

 

 If you forgot your Apple ID password https://support.apple.com/en-us/HT201487

 

You also can use Having trouble signing in/iForgot https://iforgot.apple.com/password/verify/appleid 

 

And you will need to see If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485

 

Before trying to answer your security questions is very important that you think about your questions, including your birth date, and their answers carefully and try to recall all details you can. If you don't answer them correctly enough, then you easily can lose control of your account.


Note that If you're using two-factor authentication and can’t recover your password, you usually will need to enter account recovery. See Recover your Apple ID when you can’t reset your password  https://support.apple.com/en-us/HT204921.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How can iCloud be accessed by if Apple ID and password are forgotten

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.