will buying a new iPhone help this issue? I’ve tried reset, and signing in and out of iCloud, and different Apple ID’s and I’m still out of luck! Plz help! I tried everything online and it didn’t work.
iPhone 6s Plus, iOS 14
As the screen shot shows, turn on iMessage to try again.
Some other things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
If you still have problems, have someone else attempt to sign in using their Apple ID. If they can successfully sign in and use Messages/FaceTime, it may be your Apple ID(s). Someone I know had this happen and I was able to sign in using my Apple ID. After a call to Apple Support and then being elevated to a tier 2 support person, it turned out it was a problem with their Apple ID. It took the software engineers 3-4 days to fix the problem. When calling Apple, make sure you tell them it is an Apple ID problem so you don't get charged.
You can also try signing in on another device/computer. There have been a couple of posts where people's device/computer was blocked. You will need to contact Apple for that problem also.
There is a contact link.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (The link doesn’t always load)
Get Support Work through the screens to get a chat option.
Apple Support schedule phone call
As the screen shot shows, turn on iMessage to try again.
Some other things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
If you still have problems, have someone else attempt to sign in using their Apple ID. If they can successfully sign in and use Messages/FaceTime, it may be your Apple ID(s). Someone I know had this happen and I was able to sign in using my Apple ID. After a call to Apple Support and then being elevated to a tier 2 support person, it turned out it was a problem with their Apple ID. It took the software engineers 3-4 days to fix the problem. When calling Apple, make sure you tell them it is an Apple ID problem so you don't get charged.
You can also try signing in on another device/computer. There have been a couple of posts where people's device/computer was blocked. You will need to contact Apple for that problem also.
There is a contact link.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (The link doesn’t always load)
Get Support Work through the screens to get a chat option.
Apple Support schedule phone call
Perhaps this may help: https://support.apple.com/en-us/HT201422
FaceTime/iMessage activation
