Battery is running down too fast.

My battery is not holing a charge for long anymore. Not good

iPhone 11, iOS 13

Posted on Jul 5, 2020 4:14 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 9, 2020 9:15 AM

Hi Ftball127,


We understand you are experiencing a battery issue.


We would recommend checking your Battery Health by going to: Settings > Battery > Battery Health > Maximum Capacity.


If your Battery Health is degraded, we would recommend you Contact Apple Support.


Hope this helps!


Thank you for using Apple Support Communities.


Cheers!

4 replies
Question marked as Top-ranking reply

Jul 9, 2020 9:15 AM in response to Ftball127

Hi Ftball127,


We understand you are experiencing a battery issue.


We would recommend checking your Battery Health by going to: Settings > Battery > Battery Health > Maximum Capacity.


If your Battery Health is degraded, we would recommend you Contact Apple Support.


Hope this helps!


Thank you for using Apple Support Communities.


Cheers!

Jul 9, 2020 7:33 PM in response to Ftball127

Hi Ftball127,


If your Battery Health is not degraded, we can proceed with software troubleshooting.


We would recommend you ensure you have a backup of your data (How to back up your iPhone, iPad, and iPod touch), then Restore your iPhone. You can learn how to do so here: Restore your iPhone, iPad, or iPod to factory settings.


Once complete, Setup As a New Device (do not restore your backup).

If resolved, go ahead and restore your backup. You can learn how to do so here: Restore your iPhone, iPad, or iPod touch from a backup.


If the issue recurs once your backup is restored, there may be an issue with your user data, in which case we would recommend you sync your content to a service such as iCloud, then erase your device and Setup As a New Device - all synced data will return, though you will need to re-download your apps and adjust your user settings to your preference.


Thanks again!

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Battery is running down too fast.

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