AppleTV

I tried today to join AppleTV+, with a promised one-year free subscription as I had purchased a MacBook Air. I retrieved the e-mail I got from Apple advising me of the one-year offer, it was sent to me on the same day that the product shipped to me- April 9 of this year. I had already found that I needed to activate this offer within 90 days of receiving the product, so today being July 5, I thought I was right near that 90 day limit- it was 88 days since April 9. However, I couldn’t find the 90 day offer when I opened the AppleTV app, so I chatted with an Apple Advisor today, who asked for the receipt of the on-line order.

I was advised that the 90 day offer began on March 19, the day I ordered and paid for the MacBook Air. In other words, the 90 day window included the manufacturing time- not to mention the additional shipping time. The manufacturing time (March 19 through April 9) is 21 days, almost 25% of the 90 days. I’m very disappointed that a company producing so much excellence could do this.

I would be interested in anyone else has been affected similarly. Thanks.