Disabled Apple ID

i tried to several time to get back my sisters apple id for unlock my i cloud locked iPhone, but it says always ' This Apple ID is either not valid or not supported, PLEASE HELP ME,because i am using I devices from child, so i dont want to angry with apple.



[Personal Information Edited by Moderator]

iPhone 6s

Posted on Jul 5, 2020 9:23 PM

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Question marked as Top-ranking reply

Posted on Jul 5, 2020 10:31 PM

you are locked out of your Apple ID account you can go to https://iforgot.apple.com

This will provide you with the recovery steps you put in place for this situation.


Here are some support articles that should help:

If you forgot your Apple ID password - Apple Support

If you forgot the answers to your Apple ID security questions - Apple Support

If your Apple ID has been locked or disabled – Apple Support

3 replies
Question marked as Top-ranking reply

Jul 5, 2020 10:31 PM in response to pramuddha

you are locked out of your Apple ID account you can go to https://iforgot.apple.com

This will provide you with the recovery steps you put in place for this situation.


Here are some support articles that should help:

If you forgot your Apple ID password - Apple Support

If you forgot the answers to your Apple ID security questions - Apple Support

If your Apple ID has been locked or disabled – Apple Support

Jul 6, 2020 3:08 AM in response to pramuddha

See Turn off Activation Lock https://support.apple.com/en-us/HT201441. All possibilities related to iPhones, iPads, and iPods are covered here except the case of inheritance.

 

If you are the original owner: If you have iOS 11 or later and your account is protected with two-factor authentication, use get help with a forgotten passcode or disabled device to recover your passcode. Otherwise, use forgot your Apple ID or your Apple ID password to recover the needed credential(s). If you can’t recover the needed credential(s), contact Apple Support and present your original purchase receipt for your device from an authorized Apple seller with the device’s serial number on it. You’ll need a photo ID too. If you can do neither, then the device is useless to you.

 

If you acquired your device second hand, you usually will need to obtain the needed password from the prior owner or have the prior owner sign out of iCloud; erase the device; and remove it from their device list. If unsuccessful, in the rare case your device came activation locked from an authorized Apple seller, then contact Apple Support and present your original purchase receipt for your device with the device’s serial number on it. You’ll need a photo ID too. If you can do none of the above, then the device is useless to you.

 

In either case, you can use the suggested support options below if you have the needed receipt. Alternatively, if an Apple Store is open in your area, then you can go there to deal with your problem. In this case, you can make a genius-bar appointment (https://www.apple.com/retail/geniusbar/) if you want.

 

Get a call from Apple support to help solve your problem using this

link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple Support Twitter  https://twitter.com/AppleSupport

 

Apple ID account security for country-specific andregion-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.

Jul 6, 2020 12:14 AM in response to pramuddha

pramuddha Said:

"Disabled Apple ID: [...]it says always ' This Apple ID is either not valid or not supported[...]"

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Report this Error to Apple:

I'm starting to see this reported a few times on these forums. So, report this as a bug to Apple. They won't get back to you directly, but the more feedback they receive on this, the more they will know what is going on , an what needs to be fixed.

To Provide Feedback:

  1. Go Here: Feedback - iCloud - Apple
  2. Select: "Account" for the "Feedback Type"
  3. Include this report in the comments pane.
  4. Proceed from there as necessary.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Disabled Apple ID

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