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Showing the wrong amount of storage used

I followed all the apple support instructions, but nothing changed. I even did extra, like deleting photos, apps, files, etc. No change whatsoever. My storage is mostly taken up by ‘other’ which won’t go away no matter what I do :(

i keep getting notifications that my storage is full and I can’t do much with apparently no storage left.

Posted on Jul 5, 2020 10:44 PM

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Posted on Jul 6, 2020 3:41 AM

If you need to free up free data storage space on an iPad/iDevice, you need to start by backing up your iPad to either Apple's iCloud or by connecting your iDevice to a computer running the latest iTunes and/or some other offsite, “cloud” data storage/backup services, like Google Drive/Photos, DropBox, BOX, Amazon Cloud Drive, Flickr ( for photos/images ), etc.


Then, delete any installed apps that you no longer use or use infrequently enough that they aren't missed (you can always reinstalled any purchased or free apps at some time later, as you need them).



Then, thin out/delete any music/videos/movies/TV shows/podcasts/screen recordings/images/eBooks/

eMagazine/iBooks/audio books/Documents/PDFs, etc.



If you use a POP email account on your iPad, delete/thin out any old saved emails that maybe saved to your iPad.


To permanently delete photos/images off of your iDevice go into the Photos app and find the Recently Deleted folder/album and permanently delete any photos/images stored in that folder/album.


Also, you can check to see what other stuff is eating up all your valuable data storage space by going into the Settings App,,General Settings Panel, in the right hand column, tap Storage & iCloud usage panel ( in iOS 11, it’s iPad Storage ), in the top Storage Panel, tap the Manage Storage panel, wait for a list of apps to generate that will tell you how much space each app is taking up on your iDevice.


Then, do a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.


iDevices need to maintain, at the very least, a minimum of between 2-3 GBs of free data storage space, AT ALL TIMES, to insure normal/nominal functionalities/operation and general overall performance of any iDevice.



Good Luck to You!

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Question marked as Best reply

Jul 6, 2020 3:41 AM in response to IcedCoffee_01

If you need to free up free data storage space on an iPad/iDevice, you need to start by backing up your iPad to either Apple's iCloud or by connecting your iDevice to a computer running the latest iTunes and/or some other offsite, “cloud” data storage/backup services, like Google Drive/Photos, DropBox, BOX, Amazon Cloud Drive, Flickr ( for photos/images ), etc.


Then, delete any installed apps that you no longer use or use infrequently enough that they aren't missed (you can always reinstalled any purchased or free apps at some time later, as you need them).



Then, thin out/delete any music/videos/movies/TV shows/podcasts/screen recordings/images/eBooks/

eMagazine/iBooks/audio books/Documents/PDFs, etc.



If you use a POP email account on your iPad, delete/thin out any old saved emails that maybe saved to your iPad.


To permanently delete photos/images off of your iDevice go into the Photos app and find the Recently Deleted folder/album and permanently delete any photos/images stored in that folder/album.


Also, you can check to see what other stuff is eating up all your valuable data storage space by going into the Settings App,,General Settings Panel, in the right hand column, tap Storage & iCloud usage panel ( in iOS 11, it’s iPad Storage ), in the top Storage Panel, tap the Manage Storage panel, wait for a list of apps to generate that will tell you how much space each app is taking up on your iDevice.


Then, do a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.


iDevices need to maintain, at the very least, a minimum of between 2-3 GBs of free data storage space, AT ALL TIMES, to insure normal/nominal functionalities/operation and general overall performance of any iDevice.



Good Luck to You!

Jul 6, 2020 3:48 AM in response to IcedCoffee_01

You cannot change the Other category.

Other is for data that cannot be categorised in any of the the other data storage categories.

Data like, podcasts, other types of ebooks/e-magazines, email attachments, internal app data and settings, iOS settings, backup file caches, Web browser data, caches, bookmarks, tabs and the like. any types of downloads, any other stored/saved data that maybe found in the Files app, etc..

Showing the wrong amount of storage used

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