MacBook (Retina, 12-inch, 2017) - Charging problems

I have a MacBook (Retina, 12-inch, 2017), that is not charging properly, losing charge while connected to the standard Apple 30W USB-C Power Adapter. While connected, with the charging icon showing connected and the % - The system report notes that the charger is 15 watt, not 30 watt and it shows the charger "  ID: 0x0000" - Any thoughts? Also, will a higher watt MacBook Pro charger work with lower powered C - connector MacBooks?


Thanks!


The System Report shows:

Charge Information:


  Charge Remaining (mAh): 4231


  Fully Charged: No


  Charging: No


  Full Charge Capacity (mAh): 4796


  Health Information:


  Cycle Count: 207


  Condition: Normal


  Battery Installed: Yes


  Amperage (mA): -454


  Voltage (mV): 8404


System Power Settings:




  AC Power:


  System Sleep Timer (Minutes): 60


  Disk Sleep Timer (Minutes): 10


  Display Sleep Timer (Minutes): 60


  Wake on AC Change: No


  Wake on Clamshell Open: Yes


  Wake on LAN: Yes


  AutoPowerOff Delay: 28800


  AutoPowerOff Enabled: 1


  Current Power Source: Yes


  DarkWakeBackgroundTasks: 1


  Display Sleep Uses Dim: Yes


  GPUSwitch: 2


  Hibernate Mode: 3


  High Standby Delay: 86400


  PrioritizeNetworkReachabilityOverSleep: 0


  ProximityDarkWake: 1


  Standby Battery Threshold: 50


  Standby Delay: 0


  Standby Enabled: 1


  TCPKeepAlivePref: 1


  Battery Power:


  System Sleep Timer (Minutes): 1


  Disk Sleep Timer (Minutes): 10


  Display Sleep Timer (Minutes): 2


  Wake on AC Change: No


  Wake on Clamshell Open: Yes


  AutoPowerOff Delay: 28800


  AutoPowerOff Enabled: 1


  DarkWakeBackgroundTasks: 0


  Display Sleep Uses Dim: Yes


  GPUSwitch: 2


  Hibernate Mode: 3


  High Standby Delay: 86400


  ProximityDarkWake: 0


  Reduce Brightness: Yes


  Standby Battery Threshold: 50


  Standby Delay: 10800


  Standby Enabled: 1


  TCPKeepAlivePref: 1




Hardware Configuration:




  UPS Installed: No




AC Charger Information:




  Connected: Yes


  ID: 0x0000


  Wattage (W): 15


  Charging: No




Posted on Jul 6, 2020 3:40 AM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook (Retina, 12-inch, 2017) - Charging problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.