sent iTunes card to incorrect email address

I sent a gift card to incorrect e mail address. How do i resend to good address?

iPhone XR, iOS 13

Posted on Jul 6, 2020 6:49 AM

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Question marked as Top-ranking reply

Posted on Jul 9, 2020 2:34 PM

Hi P_barny,


Thanks for reaching out in Apple Support Communities. We understand you accidentally entered the wrong email address when sending an iTunes Gift Card. We know it's important for gifts to go to the correct recipient; we'd like to help. Take a look at the steps below for resending a gift:


"Resend a gift from your iPhone, iPad, or iPod touch

    1. Open the Settings app.
    2. Tap your name, then tap iTunes & App Store.
    3. Tap your Apple ID at the top of the screen, then tap View Apple ID. You might be asked to sign in with your Apple ID.
    4. Tap Gifts. If you don’t see Gifts, then you haven’t purchased any gifts with this Apple ID recently.
    5. Tap the gift that you want to resend.
    6. Tap Resend Gift. If you don't see Resend Gift, it has already been redeemed.
    7. Before you resend, make sure that the recipient's email is spelled correctly. If you need to edit or change the recipient's email address, tap their email address on the Gift detail screen.


Resend a gift from your computer

    1. Open the Music app or Apple Books. Or if you're on a PC, open iTunes.
    2. From the menu bar at the top of the screen, choose Account > View My Account. (In Apple Books, choose Store > View My Apple ID.) You might be asked to sign in with your Apple ID.
    3. On the Account Information page, scroll to the Purchase History section and click Manage Gifts. 
    4. If you don’t see Manage Gifts, you haven’t purchased any App Store & iTunes Gifts with this Apple ID recently.
    5. Click View next to the gift that you want to resend.
    6. Click Resend Gift. Before you resend, make sure that the recipient's email is spelled correctly. To edit the recipient's email address, change the address in the box under Recipient."


Send a gift from the App Store, iTunes Store, Apple Books, and more


We hope this information helps!



Best Regards.

1 reply
Question marked as Top-ranking reply

Jul 9, 2020 2:34 PM in response to P_barny

Hi P_barny,


Thanks for reaching out in Apple Support Communities. We understand you accidentally entered the wrong email address when sending an iTunes Gift Card. We know it's important for gifts to go to the correct recipient; we'd like to help. Take a look at the steps below for resending a gift:


"Resend a gift from your iPhone, iPad, or iPod touch

    1. Open the Settings app.
    2. Tap your name, then tap iTunes & App Store.
    3. Tap your Apple ID at the top of the screen, then tap View Apple ID. You might be asked to sign in with your Apple ID.
    4. Tap Gifts. If you don’t see Gifts, then you haven’t purchased any gifts with this Apple ID recently.
    5. Tap the gift that you want to resend.
    6. Tap Resend Gift. If you don't see Resend Gift, it has already been redeemed.
    7. Before you resend, make sure that the recipient's email is spelled correctly. If you need to edit or change the recipient's email address, tap their email address on the Gift detail screen.


Resend a gift from your computer

    1. Open the Music app or Apple Books. Or if you're on a PC, open iTunes.
    2. From the menu bar at the top of the screen, choose Account > View My Account. (In Apple Books, choose Store > View My Apple ID.) You might be asked to sign in with your Apple ID.
    3. On the Account Information page, scroll to the Purchase History section and click Manage Gifts. 
    4. If you don’t see Manage Gifts, you haven’t purchased any App Store & iTunes Gifts with this Apple ID recently.
    5. Click View next to the gift that you want to resend.
    6. Click Resend Gift. Before you resend, make sure that the recipient's email is spelled correctly. To edit the recipient's email address, change the address in the box under Recipient."


Send a gift from the App Store, iTunes Store, Apple Books, and more


We hope this information helps!



Best Regards.

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sent iTunes card to incorrect email address

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