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black screen iphone se

how to fix black screen iphone se - phone is plugged in and on but I cannot see the screen. I tried the volume Up+ Volume down + holding the on/off button. Thank you!


Posted on Jul 6, 2020 10:30 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 9, 2020 4:59 PM

Greetings Brian,


Thanks for visiting the Apple Support Communities! It seems your iPhone has a black screen.


Nice job trying to force restart your iPhone. Next, let your iPhone charge for up to an hour. If the issue persists, reach out to Apple Support for service assistance: If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


"If you need more help

Contact Apple Support to set up service if you have any of these issues:

  • You still see a black screen after charging, force restarting, or following the steps in this article.
  • You see a black screen, but you can hear alerts, sounds, and vibrations.
  • The screen remains black, but the device chirps when you unmute it and connect it to power.
  • Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
  • You can't force your device to restart because a button is broken or stuck.
  • Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes."



Kind regards.

1 reply
Question marked as Top-ranking reply

Jul 9, 2020 4:59 PM in response to brianfrompleasantville

Greetings Brian,


Thanks for visiting the Apple Support Communities! It seems your iPhone has a black screen.


Nice job trying to force restart your iPhone. Next, let your iPhone charge for up to an hour. If the issue persists, reach out to Apple Support for service assistance: If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


"If you need more help

Contact Apple Support to set up service if you have any of these issues:

  • You still see a black screen after charging, force restarting, or following the steps in this article.
  • You see a black screen, but you can hear alerts, sounds, and vibrations.
  • The screen remains black, but the device chirps when you unmute it and connect it to power.
  • Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
  • You can't force your device to restart because a button is broken or stuck.
  • Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes."



Kind regards.

black screen iphone se

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