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Fedsreds Author

Level 1

4 points

Compromised

my wife has been receiving calls saying her phone is compromised

we are hesitant about answering the calls due to scammers

what suggestions do you have?

Thanks

Posted on Jul 6, 2020 4:18 PM

Top-ranking reply

stedman1

Community+ 2024

Level 10

261,244 points

Posted on Jul 6, 2020 4:19 PM

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

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