APPLE ID BALANCE
Hey, how can i remove my apple id balance so I could switch regions?
iPhone 8 Plus, iOS 13
Buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account. See the Apple Support articles below for contact information.
Apple Support schedule phone call
If necessary, try Twitter
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.