If i want to download free apps, the pop up come with the instruction to verify my account, after i select done, the pop up came again, i have changed my payment options to “none” and this loop is still there. What should i do? Thanks
Howdy wardana32,
It’s great to have you in the Apple Support Communities! We gather that you’re having issues with getting the verification to process. We can help with that.
First, try the steps below:
It’s also a good idea to ensure that your iPhone is using the latest version of iOS. You can check for that by using the steps here: Update your iPhone, iPad, or iPod touch
Let us know what you find.
Wishing you the best!
App Store Verification
