Apps freeze and overwhelm CPU when I save images

I am having issues with apps freezing while using 99% CPU power when I try to save an image to my drive. It started with Safari – when I right click a photo to save it, Safari freezes. I then have to force quit the app to restart. The same thing happens in Chrome and now also when I save attachments in Mail. What to do?!? 😳


I am running on macOS Catalina 10.15.4

MacBook Pro

Posted on Jul 7, 2020 1:57 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 7, 2020 2:01 AM

First, restart your mac.

If the issue persists:

1) see if the problem also occurs when booted in Safe Mode

2) see if the problem also occurs when booted normally, and logged in to a new user account

3) Please run Etrecheck and post its full report here. Use the "additional text" button and paste the report into the text box.


Similar questions

1 reply
Question marked as Top-ranking reply

Jul 7, 2020 2:01 AM in response to jakupju

First, restart your mac.

If the issue persists:

1) see if the problem also occurs when booted in Safe Mode

2) see if the problem also occurs when booted normally, and logged in to a new user account

3) Please run Etrecheck and post its full report here. Use the "additional text" button and paste the report into the text box.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apps freeze and overwhelm CPU when I save images

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.