Activation Lock

What if the owner forgets their apple ID (both email and password)?

iPad

Posted on Jul 7, 2020 7:01 AM

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Niel

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Posted on Jul 7, 2020 7:07 AM

They use Apple's iForgot service or contact their Account Security team, or if they’re the iPad’s original owner, supply Apple with its purchase receipt and ask them to remove the lock.

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Niel

Community+ 2025

Level 10

741,323 points

Jul 7, 2020 7:07 AM in response to katarina166

They use Apple's iForgot service or contact their Account Security team, or if they’re the iPad’s original owner, supply Apple with its purchase receipt and ask them to remove the lock.

(182092)

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