Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Wifi difficulties with iPod 5th gen. touch

My 5th generation iPod (9.3.5) easily connects to my home and the public transport (bus) wifi, but no longer connects to the wifi at work (grocery store). It connected up until about a week ago. A check mark appears next to the wifi name, and the bars up in the corner light- up solid, but... nothing. Wifi doesn't work. Anyone have any idea what the problem might be? Thanks in advance.


iPod, iOS 9

Posted on Jul 7, 2020 8:38 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 7, 2020 9:16 PM

Hello,


Try resetting iPod touch’s network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPod touch prior to resetting its settings.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

2 replies
Question marked as Top-ranking reply

Jul 7, 2020 9:16 PM in response to NoirClown

Hello,


Try resetting iPod touch’s network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPod touch prior to resetting its settings.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

Wifi difficulties with iPod 5th gen. touch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.