Photos malfunction

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Level 1

8 points

Photos malfunction

photos is recurrently shutting down and locking out photo edits forcing restoration to original to recover the photo. Will repairing photos library fix this?

MacBook

Posted on Jul 7, 2020 8:43 AM

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Answer 1

Best reply

Keith Barkley

Level 7

20,030 points

Jul 7, 2020 7:14 PM in response to raeflutes

Did this happen after the recent 15.5 update?

You might try to reinstall the combo updater:

https://support.apple.com/kb/DL2040?locale=en_US

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Answer 2

raeflutes Author

Level 1

8 points

Jul 8, 2020 4:51 AM in response to Keith Barkley

Yes, and thank you. Reinstalling the updater appears to have resolved my problem. I am now able to edit without losing photos or having to 'revert to original". Also Photos is now uploading to icloud appropriately. Thank you.

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Answer 3

Jul 7, 2020 9:53 AM in response to raeflutes

It might.

You can also boot into Safe mode and see if that helps:

How to use safe mode on your Mac - Apple Support

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Answer 4

raeflutes Author

Level 1

8 points

Jul 7, 2020 5:25 PM in response to Keith Barkley

ya, didn't work.... not repairing or safe mode.... ggrrr

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