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In-App Purchase Refund Problem

I got a refund for this in-app purchase on July 4th but it's July 7th and I haven't received any refunded credit within the 48 hours. What do I do?

iPad, iOS 9

Posted on Jul 7, 2020 10:00 AM

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Question marked as Best reply

Posted on Jul 10, 2020 4:19 PM

Take a look at this article:

How long refunds from the App Store or other Apple services take - Apple Support


When will I get the money back?


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit – It might take up to 48 hours to see the refund in your Apple ID balance.  


Mobile phone billing – It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods – It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

1 reply
Question marked as Best reply

Jul 10, 2020 4:19 PM in response to SC_Apple

Take a look at this article:

How long refunds from the App Store or other Apple services take - Apple Support


When will I get the money back?


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit – It might take up to 48 hours to see the refund in your Apple ID balance.  


Mobile phone billing – It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods – It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

In-App Purchase Refund Problem

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