You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AirPods 1st generation right ear in not holding Charge I try everything suggested online none of them works can someone help please. the left ear is fine.

can someone help please I clean them reset them charge them at 100% and nothing work. after 5 minutes of music listening the right ear drops from 100% to 25 % meanwhile the left ear is at 97% please what should I try before sending to apple care for repair

Posted on Jul 7, 2020 1:44 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 7, 2020 8:59 PM

Hello,


Please refer to the following Apple Support document.


If your AirPods won’t charge - Apple Support

1 reply

AirPods 1st generation right ear in not holding Charge I try everything suggested online none of them works can someone help please. the left ear is fine.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.