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Level 1

4 points

Change Storage Plan

I have been trying to upgrade my plan. I enter all the information and it keeps telling me that it cannot connect to icloud.

iPhone 6s, iOS 13

Posted on Jul 7, 2020 2:00 PM

Top-ranking reply

Level 10

88,473 points

Posted on Jul 7, 2020 3:11 PM

Can you possibly try another WiFi or cellular? If not, troubleshoot further here - If you can't connect or sign in to iCloud - Apple Support.

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