iPhone 7 isn't turning on anymore. How to retrieve unbacked up data?

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Level 1

8 points

Hello, first time posting here.

My iphone 7 isn't turning on anymore.

It started with a flickering screen and then it became irresponsive until the whole phone shut off and wont turn back on.

I am told that i cannot even retrieve the data on it (wasnt able to back it up prior to this issue).

Has anyone had a similar problem? is there any way to retreive the unbacked up data on the phone to move it to a new phone?

[Re-Titled by Moderator]

iPhone 7, iOS 13

Posted on Jul 8, 2020 12:51 AM

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Answer 1

Best reply

Community+ 2024

Level 10

411,194 points

Regarding your data, If…

You have an iCloud or iTunes latest backup, then there is nothing to worry. If not read more...
You have synced your data to iCloud, then what you will get back is what you have synced to iCloud and uploaded to iCloud Drive; like the information that are synced and stored in iCloud are, Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memos, shared photos, iCloud Photos*, Health data, call history, and files you store in iCloud Drive. (*-If you had turned on iCloud Photos, your content is automatically stored in iCloud.)
You have imported your Photos & Videos to Mac/PC then they are safely residing there on Mac/PC
You have uploaded some of it to Cloud Drives using Files app (iCloud Drive, Google Drive, OneDrive, DropBox, Flickr, box, AmazonDrive, Adobe Creative Cloud etc). The data remains there.
You have not backed up or do not have latest backup, nor imported nor you have synced nor uploaded your data to cloud drives prior to forgetting the passcode then I am sorry, all your data is lost.

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Answer 2

Level 1

8 points

Thank you for your reply.

I am unfortunally case nb 5!

is there no way to physically extract the internal memory, similar to other phones? or like how you extract your laptop's hardrive?

And please bare with me since i m not a tech savy person T_T

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