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ipad update

I am trying to update my Ipad from itunes on my pc and it has been stuck for nearly 2 hours say 'Itunes is updating the software on this Ipad' the Ipad itself is no longer showing the update. i can not exit Itunes because i will have to restore the Ipad and i am worried i will lose the data on the Ipad. any suggestions?

iPad mini 4 Wi-Fi

Posted on Jul 8, 2020 5:57 AM

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Question marked as Top-ranking reply

Posted on Jul 8, 2020 10:07 AM

Hello,


Please refer to the following Apple Support document.


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

1 reply

ipad update

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