You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

accidentally bought

How do I get a refund?

I accidentally bought the $99.99 gold bars pack. I meant to buy the $1.99 one! We are not able to afford it! I requested a refund twice and it was denied! I love playing games, but only buy small amounts at a time especially during our struggle with this pandemic. How can I get my money refunded minus the $1.99 gold bars purchased. This is horribly upsetting. I wish Apple had helped me.

iPhone XS, iOS 13

Posted on Jul 8, 2020 6:54 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 8, 2020 7:58 AM

You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated possess, if you wish to talk to a person you can:

Contact Apple for support and service - Apple Support


Good luck!

1 reply
Question marked as Top-ranking reply

Jul 8, 2020 7:58 AM in response to plumgiraffe

You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated possess, if you wish to talk to a person you can:

Contact Apple for support and service - Apple Support


Good luck!

accidentally bought

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.