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Itunes backup password

Hey !

i just forgot my backup password

kindly guide me how can i reset my password in itunes without resetting my iphone

iPhone XS Max

Posted on Jul 8, 2020 1:00 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 13, 2020 12:01 PM

Hi Sameer0700,


Thank you for contacting Apple Support Communities. Based on what you stated, it seems like you need the password for an encrypted backup. We would recommend you use this article for more information. We'd like to specifically call out this section/information.


"If you can’t remember the password for your encrypted backup

You can’t restore an encrypted backup without its password. With iOS 11 or later or iPadOS, you can make a new encrypted backup of your device by resetting the password. Here’s what to do:

  1. On your device, go to Settings > General > Reset.
  2. Tap Reset All Settings and enter your device passcode.
  3. Follow the steps to reset your settings. This won't affect your user data or passwords, but it will reset settings like display brightness, Home screen layout, and wallpaper. It also removes your encrypted backup password.
  4. Connect your device to the Finder or iTunes again and create a new encrypted backup using the steps above.

You won't be able to use previous encrypted backups, but you can use the Finder or iTunes to back up your current data and set a new backup password.

If you have a device with iOS 10 or earlier, you can't reset the password. In this case, try the following:

  • If someone else set up your device, ask them for the password.
  • Use an iCloud backup instead. If you don't have an iCloud backup, you can make one.
  • Try using an older iTunes backup."


About encrypted backups on your iPhone, iPad, or iPod touch


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Cheers.

1 reply
Question marked as Top-ranking reply

Jul 13, 2020 12:01 PM in response to Sameer0700

Hi Sameer0700,


Thank you for contacting Apple Support Communities. Based on what you stated, it seems like you need the password for an encrypted backup. We would recommend you use this article for more information. We'd like to specifically call out this section/information.


"If you can’t remember the password for your encrypted backup

You can’t restore an encrypted backup without its password. With iOS 11 or later or iPadOS, you can make a new encrypted backup of your device by resetting the password. Here’s what to do:

  1. On your device, go to Settings > General > Reset.
  2. Tap Reset All Settings and enter your device passcode.
  3. Follow the steps to reset your settings. This won't affect your user data or passwords, but it will reset settings like display brightness, Home screen layout, and wallpaper. It also removes your encrypted backup password.
  4. Connect your device to the Finder or iTunes again and create a new encrypted backup using the steps above.

You won't be able to use previous encrypted backups, but you can use the Finder or iTunes to back up your current data and set a new backup password.

If you have a device with iOS 10 or earlier, you can't reset the password. In this case, try the following:

  • If someone else set up your device, ask them for the password.
  • Use an iCloud backup instead. If you don't have an iCloud backup, you can make one.
  • Try using an older iTunes backup."


About encrypted backups on your iPhone, iPad, or iPod touch


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Cheers.

Itunes backup password

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