Program keeps warning me that it doesn't have permission to open files

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Level 1

30 points

Program keeps warning me that it doesn't have permission to open files

I have a program, Affinity Designer the keeps warning me that it doesn't have permission to open files, like a simple .jpg, or even a file created by its companion program, Affinity Photo. Since there is no longer a Repair Permissions option in Disk Utility, I'm not sure how to remedy this problem.

This is the kind of warning I get when I try to open a compatible fie:

/Users/danielleavey/Work Folder/Halliday/Nature love - 5000x2808.jpg

The file could not be opened because permission was denied.

Or

"Save failed because you do not have permission to create a file in that location.Do you wish to save the document to a new file?"

Is there a file or folder I can remove from the Library > Applications Support folder to let the program rebuild on startup?

[Re-Titled by Moderator]

iMac 21.5″, macOS 10.15

Posted on Jul 8, 2020 1:29 PM

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Answer 1

Jul 8, 2020 1:38 PM in response to inspiredmac

Repair Permissions only worked on a subset of system files, not general user files, so it would not work in this case.

Can preview - or any other program - open the files?

Could you have installed Affinity as some other user - i.e., not in the main apps folder?

What does Affinity say?

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Answer 2

inspiredmac Author

Level 1

30 points

Jul 8, 2020 5:18 PM in response to Keith Barkley

Preview can view the files. The crazy thing is, Affinity won't even open a file created by Affinity Photo. The fact that I can't create a folder for a project and save files created in Affinity Designer is nuts. Even though I re-installed a new copy of Affinity Designer, the folks at Affinity said that probably wouldn't solve the problem.

They're working on the problem.

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Program keeps warning me that it doesn't have permission to open files

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