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as Mentioned in title of this post with True tone active when starting up computer from scratch or sleep screeen is dark and as soon as I deactivate True Tone the display brightness up and than I can reactivate True tone. If I leave True Tone off display works normal.
MacBook Pro
Hello Steve Herrman,
Welcome to Apple Support Communities!
We understand from your question that when turning on your device with True Tone, the display is dark. We can certainly help you with this!
This article will be a good resource for you. It will walk you through the necessary steps to resolve the question.
We hope this is able to resolve your issue. If you have any more questions or this does not resolve your issue, please reach back out on the thread!
Cheers.
Hello Steve Herrman,
Welcome to Apple Support Communities!
We understand from your question that when turning on your device with True Tone, the display is dark. We can certainly help you with this!
This article will be a good resource for you. It will walk you through the necessary steps to resolve the question.
We hope this is able to resolve your issue. If you have any more questions or this does not resolve your issue, please reach back out on the thread!
Cheers.
I also have taken A n image of the True Tone effect on my MBP when enabled and on Google home page the 2 tabs are pinkish (your screen has to have True Tone enabled to see it at least on mine). Here is that image. On an ipad with True Tone enabled in same place the tabs are light grey not pink.
Steve
I have tried all things suggested by Apple and still the com[puter would be dark on start up. I have narrowed down the problem. I first turned on automatic login (which disables Touch ID) and everything works normal Auto adjust brightness, Tru Tone checked on night shift enabled) but when I disable automatic login and turn on Touch Id Wuth Tru Tone checked the computer starts darker so if I uncheck Tru Tone the computer will work right. So on my machine I can either disable Touch ID or use Touch ID without Tru Tone. So what would the community suggest.
Steve Herrman,
Thank you for the additional information regarding your device.
We would recommend for the next step to be to Contact Apple Support.
Cheers.
Display really dark when starting with True Tone active and starts normal when not active
