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True Tone problem

True Tone does not work properly on my MacBook Pro 16-inch 2019. When it starts to get dark, True Tone gets confused and changes the colors on my screen every 30 seconds to 1 minute.

I also have this when a lot of sunlight shines into my room.


Is there any way I can fix this myself? Or do I have to go to an Apple Store with this?

MacBook Pro 16″, macOS 11.1

Posted on Feb 1, 2021 8:12 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 1, 2021 8:51 PM

ImMartijn wrote:

True Tone does not work properly on my MacBook Pro 16-inch 2019. When it starts to get dark, True Tone gets confused and changes the colors on my screen every 30 seconds to 1 minute.
I also have this when a lot of sunlight shines into my room.

Is there any way I can fix this myself? Or do I have to go to an Apple Store with this?


It might be the nature of fluctuating light —

I have witnessed a bit of flakiness here, but I just turned it off at that point and turned it back on later.


you can turn it off in >System Preferences>Displays



you can do both here, no harm :


Ambient light sensing


USB Device: Ambient Light Sensor —reboot should reset this bus



Submit Apple Feedback http://www.apple.com/feedback


Call Customer Support (800) MY–APPLE (800–692–7753)


or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


1 reply
Question marked as Top-ranking reply

Feb 1, 2021 8:51 PM in response to ImMartijn

ImMartijn wrote:

True Tone does not work properly on my MacBook Pro 16-inch 2019. When it starts to get dark, True Tone gets confused and changes the colors on my screen every 30 seconds to 1 minute.
I also have this when a lot of sunlight shines into my room.

Is there any way I can fix this myself? Or do I have to go to an Apple Store with this?


It might be the nature of fluctuating light —

I have witnessed a bit of flakiness here, but I just turned it off at that point and turned it back on later.


you can turn it off in >System Preferences>Displays



you can do both here, no harm :


Ambient light sensing


USB Device: Ambient Light Sensor —reboot should reset this bus



Submit Apple Feedback http://www.apple.com/feedback


Call Customer Support (800) MY–APPLE (800–692–7753)


or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


True Tone problem

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