True Tone Problem - Keep changing color temperatures

Aldy W wrote:

Hi Thanks for your reply. I did try to turn off True Tone but i don't like it. It's too blue-ish like old model screen. I'm doing Video Editing works so this might affect my work and the white colors are too strong.

But when i use my macbook in the dark this issue doesn't appear. I'm afraid something's wrong with the internal sensors

Then take it in—

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/

Outside the USA

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or call  AppleCare Support at 1-800-APLCARE (800-275-2273)

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

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Learn how to get your Mac fixed and how much it will cost.   https://support.apple.com/mac/repair/service

Get your Mac ready for service - Apple Support   https://support.apple.com/en-us/HT209095

Aldy W wrote:

I'm on MacBook Pro (16-inch, 2019), Big Sur 11.5.1. Dual GPU, Touch Bar model

True Tone always changing by itself. From blue-ish to warmer yellow-ish constantly in split second, sometimes jumping, sometimes slowly fades

I have my Automatic adjust brightness and True Tone On. Normal lit room condition. Never have this issue before updating to 11.5.1. Anyone encounter this issue before? How to solve it?

Thanks

Yes I have seen this behavior; marginal ambient light it can not make up it's mind.

Turn off True tone and compare your results....

Use True Tone on your Mac - Apple Support

you can submit your Apple Feedback http://www.apple.com/feedback