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My phone will NOT recognize my passcode

My phone will NOT recognize my passcode which I know is correct. I've used the same passcode everyday, 4 - 7 times/day since January. Every time the phone comes out of disabled mode I re-type in my passcode and it is disabled once again. Now I cannot even use my face-ID because it needs the passcode to enable it lol. How do I reset the passcode on an iPhone 11? How do I just restart the phone to factory settings because this is unbearable? Can someone help me because I cannot find an article to describe how to do this with an iPhone 11?

iPhone 11

Posted on Jul 9, 2020 8:01 AM

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Question marked as Top-ranking reply

Posted on Jul 9, 2020 8:44 AM

EbEr23 wrote:

My phone will NOT recognize my passcode which I know is correct. I've used the same passcode everyday, 4 - 7 times/day since January. Every time the phone comes out of disabled mode I re-type in my passcode and it is disabled once again. Now I cannot even use my face-ID because it needs the passcode to enable it lol. How do I reset the passcode on an iPhone 11? How do I just restart the phone to factory settings because this is unbearable? Can someone help me because I cannot find an article to describe how to do this with an iPhone 11?

If the device does not agree you are entering the correct passcode, there is not much you can do. You can't negotiate with it.


The only strategy here is to reset the device to factory and create a new passcode. This will erase the device entirely.


See >>> https://support.apple.com/en-ca/HT201252

1 reply
Question marked as Top-ranking reply

Jul 9, 2020 8:44 AM in response to EbEr23

EbEr23 wrote:

My phone will NOT recognize my passcode which I know is correct. I've used the same passcode everyday, 4 - 7 times/day since January. Every time the phone comes out of disabled mode I re-type in my passcode and it is disabled once again. Now I cannot even use my face-ID because it needs the passcode to enable it lol. How do I reset the passcode on an iPhone 11? How do I just restart the phone to factory settings because this is unbearable? Can someone help me because I cannot find an article to describe how to do this with an iPhone 11?

If the device does not agree you are entering the correct passcode, there is not much you can do. You can't negotiate with it.


The only strategy here is to reset the device to factory and create a new passcode. This will erase the device entirely.


See >>> https://support.apple.com/en-ca/HT201252

My phone will NOT recognize my passcode

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