Facetime

i have a iPhone & iPad and when I Facetime with family the call comes in on the iPhone & iPad so I can get it from either device. Now a new friend is trying to FaceTime me using her laptop and the call only shows up on the iPhone & not on the iPad. Anyone know why or what I need to do so I can get it to come through the iPad?


Thank you for any advice you can give me.

iPad, iOS 10

Posted on Jul 9, 2020 10:37 AM

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Question marked as Top-ranking reply

Posted on Jul 9, 2020 10:05 PM

Hello,


Is your friend calling your phone number or your Apple ID?


You can view your “You can be reached by FaceTime at:” in Settings > FaceTime. Please verify that they are calling a number or address that is listed in this pane.

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Facetime

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