Screen problem

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goodlevel87 Author

Level 1

8 points

Screen problem

Hi, i start have problems in my screen

MacBook Pro 13″, macOS 10.15

Posted on Jul 9, 2020 6:08 PM

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Answer 1

Best reply

John Galt

Level 10

141,814 points

Jul 9, 2020 7:05 PM in response to goodlevel87

Capture a screenshot of your Mac's screen: Take a screenshot on your Mac - Apple Support.

Open that file using the Preview app.

Do the lines also appear in the screenshot?

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Answer 2

John Galt

Level 10

141,814 points

Jul 10, 2020 9:58 AM in response to goodlevel87

In that case they are hardware-related, and that Mac needs to be repaired. Contact Support to determine repair options. Start here: Mac Repair - Official Apple Support

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Answer 3

John Galt

Level 10

141,814 points

Jul 9, 2020 6:23 PM in response to goodlevel87

Describe them.

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Answer 4

goodlevel87 Author

Level 1

8 points

Jul 9, 2020 6:56 PM in response to John Galt

My screen start showing vertical lines in bottom.

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Answer 5

goodlevel87 Author

Level 1

8 points

Jul 10, 2020 9:47 AM in response to John Galt

Hi, the lines don't appear in the screenshot

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Answer 6

goodlevel87 Author

Level 1

8 points

Jul 10, 2020 10:04 AM in response to John Galt

Thank you very much.

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Screen problem

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