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IvanTan55 Author

Level 1

58 points

Charging Port

I can’t insert my lighting cable into my charging port . There is no dust or debris. It is a new phone ( bought it March 2020 ) . Anyone facing the same problem? Any solutions out there . Please respond

iPhone XS Max

Posted on Jul 10, 2020 3:27 AM

Top-ranking reply

sapper

Level 4

1,742 points

Posted on Jul 10, 2020 3:45 AM

Have you taken it to a nearby Apple store or an approved Mac repair shop? Either of them will or should be able to help.

Apple don't offer much of a solution other than to say that you ensure that a third party charger caple is Apple certified.

https://support.apple.com/en-ie/HT201569

I would advise taking it to an Apple store or an Apple approved repair shop.

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Charging Port

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