Hello. I am owner of iphone 11 for 7 months now. Today, out of nowhere i got this error: “The iTunes Store is Unable to Process Purchases at This Time“. This error is popping up when i open almost every app in my phone and even is force closing apps like Spotify or Viber and i cannot use them at all!!
Please help me.
Useful info: i have latest updates on my ios, i tested with cellular and wifi - same result.
Hi Soulbounce,
Thank you for using Apple Support Communities.
We see that you are having an issue with making purchases in the iTunes Store. You are getting a message that it is unable to process purchases at this time. We want to help. Whenever you have an issue with a service being unavailable, you can check the system status to make sure that the system is up. Here’s how to check the Apple - Support - System Status.
If everything looks good there are you still have an issue, you can see if the issue happens when connected to a Wi-Fi network. You can also attempt a restart. Here’s how to: Restart your iPhone - Apple Support.
Hope that helps. Reach back out with any questions.
Best Regards!
Hi Soulbounce,
Thank you for using Apple Support Communities.
We see that you are having an issue with making purchases in the iTunes Store. You are getting a message that it is unable to process purchases at this time. We want to help. Whenever you have an issue with a service being unavailable, you can check the system status to make sure that the system is up. Here’s how to check the Apple - Support - System Status.
If everything looks good there are you still have an issue, you can see if the issue happens when connected to a Wi-Fi network. You can also attempt a restart. Here’s how to: Restart your iPhone - Apple Support.
Hope that helps. Reach back out with any questions.
Best Regards!
The iTunes Store is Unable to Process Purchases at This Time
