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The iTunes Store is Unable to Process Purchases at This Time

Hello. I am owner of iphone 11 for 7 months now. Today, out of nowhere i got this error: “The iTunes Store is Unable to Process Purchases at This Time“. This error is popping up when i open almost every app in my phone and even is force closing apps like Spotify or Viber and i cannot use them at all!!

Please help me.

Useful info: i have latest updates on my ios, i tested with cellular and wifi - same result.

Posted on Jul 10, 2020 4:12 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 14, 2020 2:09 PM

Hi Soulbounce, 




Thank you for using Apple Support Communities. 



We see that you are having an issue with making purchases in the iTunes Store. You are getting a message that it is unable to process purchases at this time. We want to help. Whenever you have an issue with a service being unavailable, you can check the system status to make sure that the system is up. Here’s how to check the Apple - Support - System Status.


If everything looks good there are you still have an issue, you can see if the issue happens when connected to a Wi-Fi network. You can also attempt a restart. Here’s how to: Restart your iPhone - Apple Support.


Hope that helps. Reach back out with any questions. 


Best Regards! 

1 reply
Question marked as Top-ranking reply

Jul 14, 2020 2:09 PM in response to Soulbounce

Hi Soulbounce, 




Thank you for using Apple Support Communities. 



We see that you are having an issue with making purchases in the iTunes Store. You are getting a message that it is unable to process purchases at this time. We want to help. Whenever you have an issue with a service being unavailable, you can check the system status to make sure that the system is up. Here’s how to check the Apple - Support - System Status.


If everything looks good there are you still have an issue, you can see if the issue happens when connected to a Wi-Fi network. You can also attempt a restart. Here’s how to: Restart your iPhone - Apple Support.


Hope that helps. Reach back out with any questions. 


Best Regards! 

The iTunes Store is Unable to Process Purchases at This Time

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