Purchased series

I purchased a series on Apple TV for my child only for it to display "there is a problem loading this content" and nothing be available. I paid £6.99 for this which has already been deducted from my account even with the given issue. Can you help me or refund me?

iPad, iPadOS 13

Posted on Jul 10, 2020 7:04 AM

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Question marked as Top-ranking reply

Posted on Jul 10, 2020 7:47 AM

You'll need to contact iTunes Support for help or a refund.


See here: https://www.apple.com/emea/support/itunes/contact.html

and here: Request a refund for apps or content that you bought from Apple - Apple Support



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Purchased series

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